1. Book a session
2. Create your unique account with MendFamily
3. Enter your personal information
4. Enter your language and timezone
5. Read and Accept all consent forms
6. Choose your appointment
7. Choose Self or Dependent under actions
8. Write your symptoms and reasons for your visit
9. Check for your state coverage
10. Select if you are New Patient or Returning Patient
11. Choose an available date and time for your appointment
12. Enter payment information
13. Test your video and microphone
14. Go to Actions > View Visit for video conference
15. Your session will appear once the provider is available
Book a Session Today
How It Works
Have the comfort of specialist help from your own home today.
Have a Question? We have an answer.
If you have a question regarding how to create an account and other connection questions? Visit our FAQs page:
PLEASE NOTE: A CREDIT CARD IS REQUIRED TO KEEP ON FILE, TO SECURE YOUR FIRST AND FUTURE APPOINTMENTS. IF THERE IS A LATE CANCELLATION OF LESS THAN 24 HOURS YOUR CARD WILL BE CHARGED A $25 LATE CANCELLATION FEE. IF THERE IS A NO-SHOW FOR YOUR APPOINTMENT, YOUR CARD WILL BE CHARGED THE FULL AMOUNT OF THE MISSED SESSION. WE GREATLY APPRECIATE YOUR UNDERSTANDING OF THIS POLICY.